跨境電商物流信息郵件溝通模板
發(fā)布時(shí)間：2024-04-07 點(diǎn)擊：139
在跨境賣家物流運(yùn)輸過程中，買家最想了解產(chǎn)品的貨運(yùn)進(jìn)度。為了及時(shí)良好的溝通可以提高買家的交易體驗(yàn)。我們?yōu)槟峁┝怂膫€(gè)郵件模板，以保持與買家的溝通。
貨物發(fā)貨后，告知買家有關(guān)貨物的信息：
hello sir/madam
it's a pleasure to tell that the postman just picked up your item from our warehouse. it's by ems, 5-7 working days to arrive.
tracking number is： xxxxxxxxx
tracking web is： xxxxxxxxx
you can view its updated shipment on the web, which will be shown in 1-2 business days. also our after sales service will keep tracking it and send message to you when there is any delay in shipping.
we warmly welcome your feedback.
你好，先生/女士。
我很高興通知你郵遞員剛拿走你買的產(chǎn)品。您的產(chǎn)品將在7個(gè)工作日后通過ems到達(dá)您。物流單號為:xxxxxx，物流查詢地址:xxxxxx
物流信息更新到網(wǎng)頁需要1-2個(gè)工作日，我們會(huì)實(shí)時(shí)查看物流信息。如果物流延遲，我們會(huì)及時(shí)通知你。
期待您的回饋！
推薦理由:告知買家產(chǎn)品已經(jīng)發(fā)貨，給買家一個(gè)初步的交易等待時(shí)間區(qū)間。如果使用小包或遇到物流堵塞事故，也可以通過這封郵件通知買家，做好產(chǎn)品延遲到達(dá)的心理準(zhǔn)備。
貨物到達(dá)海關(guān)后，提醒貨物運(yùn)輸進(jìn)展:
hello sir/madam
this is xxx. i am sending this message to update the status of your order. the information shows it was handed to customs on jan. 19. tracking number：. you can check it from web: xxxxxxxxx.
you may get it in the near future. apologize that the shipping is a little slower than usual. hope it is not a big trouble for you.
best wishes.
你好，先生/女士。
我是xxx。我會(huì)告訴你訂單的最新進(jìn)展。最新信息顯示，您的產(chǎn)品已于6月19日到達(dá)貴國海關(guān)。物流訂單號為:xxxxxxxxx，您可以在xxxxxxxxx查詢物流信息。
您將立即收到您的產(chǎn)品，郵寄時(shí)間有點(diǎn)拖延，敬請諒解，希望這不會(huì)影響您對產(chǎn)品的使用。祝愿您好運(yùn)！
網(wǎng)站評論:在產(chǎn)品通關(guān)時(shí)告知客戶貨物的交付進(jìn)度。如果貨物擁擠，向買家道歉。如果產(chǎn)品需要報(bào)關(guān)，可以通知買家提前做好準(zhǔn)備。
貨物到達(dá)郵局，提醒買家給予好評:
hello sir/madam
this is . i am sending this message to update the status of your order. the information shows it is still transferred by sydney post office. tracking number：. please check the web .
you will get it soon, please note that package delivery. hope you love the product when get my products. if so please give me a positive feedback. the feedback is important to me. thank you very much.
best wishes!
推薦理由:提醒客戶在投遞過程中不要錯(cuò)過投遞信息，保持手機(jī)啟動(dòng)。同時(shí)可以提醒客戶留下評論。這樣可以有效降低壞評價(jià)的可能性，增加買家對你服務(wù)的評價(jià)。
亞馬遜怎么站外引流？
想了解貨代發(fā)貨到美國亞馬遜倉的物流流程嗎
做獨(dú)立站賣家需要了解什么？
FedEx操作流程和優(yōu)劣
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芬蘭海運(yùn)港口有哪些
如何節(jié)省FBA跨境電商物流成本
FBA頭程物流運(yùn)輸有幾種方式
貨物發(fā)貨后，告知買家有關(guān)貨物的信息：
hello sir/madam
it's a pleasure to tell that the postman just picked up your item from our warehouse. it's by ems, 5-7 working days to arrive.
tracking number is： xxxxxxxxx
tracking web is： xxxxxxxxx
you can view its updated shipment on the web, which will be shown in 1-2 business days. also our after sales service will keep tracking it and send message to you when there is any delay in shipping.
we warmly welcome your feedback.
你好，先生/女士。
我很高興通知你郵遞員剛拿走你買的產(chǎn)品。您的產(chǎn)品將在7個(gè)工作日后通過ems到達(dá)您。物流單號為:xxxxxx，物流查詢地址:xxxxxx
物流信息更新到網(wǎng)頁需要1-2個(gè)工作日，我們會(huì)實(shí)時(shí)查看物流信息。如果物流延遲，我們會(huì)及時(shí)通知你。
期待您的回饋！
推薦理由:告知買家產(chǎn)品已經(jīng)發(fā)貨，給買家一個(gè)初步的交易等待時(shí)間區(qū)間。如果使用小包或遇到物流堵塞事故，也可以通過這封郵件通知買家，做好產(chǎn)品延遲到達(dá)的心理準(zhǔn)備。
貨物到達(dá)海關(guān)后，提醒貨物運(yùn)輸進(jìn)展:
hello sir/madam
this is xxx. i am sending this message to update the status of your order. the information shows it was handed to customs on jan. 19. tracking number：. you can check it from web: xxxxxxxxx.
you may get it in the near future. apologize that the shipping is a little slower than usual. hope it is not a big trouble for you.
best wishes.
你好，先生/女士。
我是xxx。我會(huì)告訴你訂單的最新進(jìn)展。最新信息顯示，您的產(chǎn)品已于6月19日到達(dá)貴國海關(guān)。物流訂單號為:xxxxxxxxx，您可以在xxxxxxxxx查詢物流信息。
您將立即收到您的產(chǎn)品，郵寄時(shí)間有點(diǎn)拖延，敬請諒解，希望這不會(huì)影響您對產(chǎn)品的使用。祝愿您好運(yùn)！
網(wǎng)站評論:在產(chǎn)品通關(guān)時(shí)告知客戶貨物的交付進(jìn)度。如果貨物擁擠，向買家道歉。如果產(chǎn)品需要報(bào)關(guān)，可以通知買家提前做好準(zhǔn)備。
貨物到達(dá)郵局，提醒買家給予好評:
hello sir/madam
this is . i am sending this message to update the status of your order. the information shows it is still transferred by sydney post office. tracking number：. please check the web .
you will get it soon, please note that package delivery. hope you love the product when get my products. if so please give me a positive feedback. the feedback is important to me. thank you very much.
best wishes!
推薦理由:提醒客戶在投遞過程中不要錯(cuò)過投遞信息，保持手機(jī)啟動(dòng)。同時(shí)可以提醒客戶留下評論。這樣可以有效降低壞評價(jià)的可能性，增加買家對你服務(wù)的評價(jià)。
亞馬遜怎么站外引流？
想了解貨代發(fā)貨到美國亞馬遜倉的物流流程嗎
做獨(dú)立站賣家需要了解什么？
FedEx操作流程和優(yōu)劣
AS 2293.3_2005 (Emergency lighting)應(yīng)急燈澳洲SAA認(rèn)證
芬蘭海運(yùn)港口有哪些
如何節(jié)省FBA跨境電商物流成本
FBA頭程物流運(yùn)輸有幾種方式